Thursday, July 5, 2012

Uninstall SEP incase forgotten password

To uninstall SEP client if uninstall password is lost or SEP is down.
Do the following steps:
  1. Start - Run
  2. type smc -stop ( If it prompts for password; navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC, delete the smcexit key and then type smc -stop)
  3.  
  4. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
  5. look for smcinstdata key; delete it
  6.  
  7. go to add/remove program and uninstall the client..

Now you can install/reinstall antivirus again :)